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It’s important to have good Slack etiquette and there are many opinions of what that means. ‍ Prerequisites for working with customers (and everyone) in Slack. ‍ 📝 Side note: We built Abbot to help teams who use shared channels with their customers so you’ll see some Abbot magic throughout the post. We’ve written out recommendations from our team to yours on how to manage shared channels to sustainably collaborate with customers in Slack. But Slack can become unwieldy and overwhelming to manage as your customers grow, resulting in you getting lost and customers becoming frustrated. This is a great way to share product knowledge and collaborate with your customers. Unlike email where recipients are usually on a “need to know basis”, Slack encourages free-form communication in a shared space to benefit anyone who stumbles upon the message. It should come fairly quickly.ĬhatGPT: how to use the AI chatbot everyone’s talking aboutĬhatGPT just plugged itself into the internet.Shared Slack channels are a great way to quickly exchange information and create an open forum with your customers.

Step 3: Write your question as if you were talking to one of your colleagues, then send the message and wait for the response. Step 2: From the left-hand menu, select the ChatGPT application. How to ask ChatGPT questions in SlackĬhatGPT's conversational chatbot is also built into the Slack app, and can answer all the same questions as the Bing and Edge integration. You can then edit it and send it when ready. Step 4: Select Draft reply ChatGPT and ChatGPT will create a response for you. Step 2: Select the channel or person from the left-hand menu who you received a question from. Step 1: Open your Slack app or the Slack web app, and select the workspace you want to access. How to draft responses with ChatGPT for SlackĬhatGPT can also be used to draft responses to questions or queries you receive. ChatGPT will then give you a custom-written response that summarizes what has been said in the conversation so far. Step 3: Hover over the conversation so that the reaction menu appears, then select the three-dot menu icon for more options. Step 2: Select the channel from the left-hand menu that you want to summarize, and then find the specific conversation thread, if needed. One of the most useful functions of ChatGPT on Slack is in summarizing conversations, so you can get up to speed with what's been discussed quickly and easily. How to summarize conversations with ChatGPT on Slack How to use Bing Image Creator to generate AI images for freeĬhatGPT vs.

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